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Frequently Asked Questions
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About WVWD
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Because your bill is already based on the amount of water you use, we recommend that you use this website to learn about methods to conserve water. Using less water will lower your monthly water bill. |
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- Monday - Thursday: 7:30 am - 5:30 pm
- Fridays: 7:30 am - 4:30 pm
- Emergencies: Call (909) 875-1804
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Yes. Contact Peggy Asche at (909) 875-1804 ext. 703 or Ken Sikorski at (909) 875-1322 to arrange for a tour. |
Customer Service
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Submit a letter of good credit from a former water purveyor and one other utility showing 12 months of on-time payments to the following address:
855 W. Base Line
P.O. Box 920
Rialto, CA 92377 |
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Yes, there is a $25 charge for a same-day turn-on before 4:00 pm. After 4:00 pm there is $150 charge. Call (909) 875-1804 to schedule service. |
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You can call the automated phone system 24 hours a day, 7 days a week at (909) 875-1804. Press "2" to get account information. You will need your account number (which can be found on your bill). |
Engineering
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A request for testing of a non-certified fire flow shall have a charge of $150 per test. You can submit your request by mail to the address below with 'Attention Engineering Department' on the envelope. With your request please include the address of the property to be tested and cross streets. Also, let us know how and where you want your results submitted back to you. You can also submit your request in person at the Engineering Department at:
855 W. Base Line Rd.
Rialto, CA 92377 |
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You can request a will serve letter free of charge by phone (909) 875-1322, email, or fax (909) 875-1361. Have the property address and cross streets or Assessor’s Parcel Number (APN) on your request. Also, let us know how and where you want your letter submitted back to you. |
Human Resources
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The WVWD advertises job openings in one or more of the following sources:
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Job openings are advertised as positions become available. |
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The WVWD does not accept job applications if no positions are available. |
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If a job is available, an application can be obtained at the District office located at:
855 W. Base Line
Rialto, CA 92376Or an electronic application would be available under the employment tab |
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If a job is available, a completed application must be received by the closing date and time listed in the job flier at:
Human Resources Department
855 W. Base Line Rd.
Rialto, CA 92376Applications postmarked after the filing deadline will not be accepted. |
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You can attach job-related certifications to your employment application. |
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Yes, a DMV printout would be required when position is filled. |
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All applicants that submit an application to the Human Resources Department will be notified by mail or by phone about the status of their application. |
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Once a job closes and the position is filled, the applications are no longer kept on file. |
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The hiring process could take four to 10 weeks. The length of time varies depending on the position that it is available at the time. |
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Yes, a separate application is required for each open position. |
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No. However, there are open discussions between management and employees about pay and benefits at least once a year. |
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