|Manual & Radio Meter Reading
The West Valley Water District has both manually read and radio-read meters. Manually read meters are read traditionally by walking to each meter and physically reading the numbers off of the meter dial and recording them into a handheld computer.
Automatic Meter Reading (AMR)
Radio-read meters are read by a small transmitter located in the meter box that sends the readings to a computer located in a vehicle as it is driven through your neighborhood. This technology is called Automatic Meter Reading (AMR).
The AMR method greatly reduces the chance of human error while recording your meter readings. The meter reading data is then sent to our Billing Department where your bill is then calculated.
About Your Water Meter
Most meters resemble the one shown in the diagram and are generally located in a plastic or concrete meter box near the street in front of your home.
The meter is read like an automobile odometer. WVWD meters record cubic feet of water used. Each cubic foot equals 7.48 gallons.
Reading Your Meter
For every 748 gallons of water used, the dial listed as hundreds will move one digit, which is equal to one billing unit of water.
To read your meter, read the first four digits from the left. This will tell you how many units you have used. View a diagram explaining what each section on the face of the water meter means.
If you can't find your meter, or it looks different than the one pictured, please call Customer Service at (909) 875-1804.
Example Water Meter
Connected Water Meter
Example Water Meter Face