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Apply for Water Service
New Service Requirements
In order to process and approve your application for new water service, a non-refundable $25 application fee is required when we accept your application.  Download an application for water service (in spanish) and fill out the form. In addition to the application fee, refer to the sections below for items required when submitting an application. Deposits will be refunded to the account after 12 consecutive months of on-time payments.

Renters & Tenants
  • $25 non-refundable application fee
  • Completed application in renter’s name (property owner can sign the application in the owner section) 
  • One of the following to show authorization to turn on utilities from the property owner: 
    • Rental or lease agreement 
    • Letter from the property owner authorizing the renter to turn on utilities. Must include the name and service address in the letter
  • A copy of a valid picture ID
  • $95 deposit or a letter of good credit from a former water purveyor and one other utility showing 12 months of on-time payments

Commercial Services
  • $25 non-refundable application fee
  • Completed application in company name; include Federal Tax ID number in lieu of Social Security number
  • Documentation showing account holder has authorization to turn on utilities
  • A copy of a valid picture ID
  • $140 deposit or a letter of good credit from a former water purveyor and one other utility showing 12 months of on-time payments 
  • Please note if a Fire Service is required then an additional $140 deposit is required

Property Owners
  • $25 non-refundable application fee
  • Completed application in owner’s name 
  • Proof of property ownership; examples include: grant deed, final escrow paperwork, San Bernardino County website confirmation
  • A copy of a valid picture ID
  • $95 deposit or a letter of good credit from a former water purveyor and one other utility showing 12 months of on-time payments
Asset Property Managers or Listing Agents
  • $25 non-refundable application fee
  • Completed application in agent’s name or company name as specified on the assignment letter or listing agreement
  • An agreement from the asset services company showing account holder has authorization to turn on utilities
  • A copy of a valid picture ID 
  • One of the following deposits: 
    • $240 deposit or a letter of good credit from a former water purveyor and one other utility showing 12 months of on-time payments
    • $95 deposit with a copy of the trust deed to the asset services company

Property Managers
  • $25 non-refundable application fee
  • Completed application in property management company name; include Federal Tax ID number in lieu of Social Security number
  • Documentation showing account holder has authorization from the owner to turn on utilities
  • A copy of a valid picture ID
  • $95 deposit or a letter of good credit from a former water purveyor and one other utility showing 12 months of on-time payments

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West Valley Water District | 855 W. Base Line Road | P.O. Box 920 | Rialto, CA 92377 | Ph: (909) 875-1804 | Fx: (909) 875-1849