Billing & Rates
We believe in clean, abundant water—and making your life easier. That’s why we offer many different ways to pay your water bill. Click below to see payment options and the latest rates.
- Online Payments
You can view your bill and make an online payment with your VISA or MasterCard or ACH by signing up in our Online Payments system. You can also sign-up for recurring payments or a one-time payment.
- Online Banking Bill Pay
Sign up online through your bank to have utilities payments deducted from your bank account on the bill due date.
- Pay by Mail
Send your payments to:
P.O. Box 102060
Pasadena, CA 91189
- Automated Telephone Payment
(Available in Spanish)
This allows you to pay over the phone, safely and securely. You can pay with your VISA or MasterCard. Any type of gift cards are not accepted.
First, find your account number on your bill. Next, dial (909) 875-1804, and press “2” to be connected to the system. Follow the instructions you hear, and enter your responses on your touch-tone phone.
Also, you can use the system 24 hours a day, 7 days a week for the following:
- Check account information
- Check billing and payment history
- Pay your bill
- Request fax receipts
- Make a Payment in Person
8:00 am – 5:30 pm Monday
9:00 am – 5:30 pm Tuesday
8:00 am – 5:30 pm Wednesday
8:00 am – 5:30 pm Thursday
8:00 am – 4:30 pm Friday
Saturday & Sunday CLOSED
For your convenience, a payment drop box is located at our District Office in front of our Customer Service entrance at:
855 W. Base Line Road
Rialto, CA 92376
Pay your bill with cash at CVS Pharmacy, 7-Eleven, and Family Dollar
Rebates & Water Saving Tips
Waterwise Demonstration Garden
View a complete list of plants in the Waterwise Demonstration Garden.
Leaky toilets and dripping faucets account for a large portion of water waste.
Install Water-Saving Devices
We offer free water conservation kits for the kitchen and bathroom. Install them and save.